The staff here at Mobile Edge in Lehighton gets a lot of requests to install car audio or video equipment that has been purchased somewhere other than from us. While we want to help every client as much as possible, we typically deny the request to work with this gear. Though this decision might seem inconvenient, it is based on many previous experiences. Please allow us to explain.
Why We Don’t Install Client-Supplied Equipment
Our products at Mobile Edge are chosen based on several factors. First and foremost, we have extensive experience with these brands. We know how best to optimize speaker placement. We know how to configure and calibrate digital signal processors. We know how much power amplifiers make and how best to pair them with subwoofers. Speaking of subwoofers, we understand which enclosures deliver the best performance possible. These criteria help us work efficiently to provide predictable and reliable results.
While there are other great brands on the market, we don’t have the same familiarity with them. This means that we can’t accurately estimate how long it will take to complete an installation in your vehicle. From experience, we know that this can create an unfortunate situation where the client is very unhappy with the resulting invoice. We know it is in our best interest and the clients’ best interests to avoid these situations.
If a product we offer isn’t performing the way we expect, we have access to the manufacturers’ and distributors’ technical support teams. We can ask questions and get answers in minutes. We typically have several of each model of speaker, subwoofer, amplifier, source unit or signal processor in stock. If something doesn’t perform perfectly out of the box, we can get another from our storeroom and finish the job with no significant loss of time.
Familiar Products Ensure Predictable Performance
When we design an audio system upgrade, we balance the performance of each component in the system to deliver a specific level of performance. This enables us to provide a predictable end product. If we are asked to install speakers, a radio or amplifier we aren’t familiar with, we can’t guarantee that what we deliver will impress the client.
Product Condition Affects Installation Time and Scheduling
Another problem that often occurs when working with older equipment is that we find out something is broken. We typically start our amplifier installations by building one of our trademark steel amp racks. If the amp we made it for isn’t a product we sell, and we find out it doesn’t work, we’ll need to create a new amp rack for a new solution. Old, used subwoofers and speakers may have damaged voice coils that are scratchy so that the same thing can happen. We’d have to build a new enclosure or speaker mounting adapter. This repetition of work invokes additional costs and alters our schedule.
Using Products from Previous Mobile Edge Systems
If we’ve installed an audio system in your car or truck and you plan to sell it or trade it in, schedule an appointment and we can remove the equipment. We’d be happy to reinstall it into a new vehicle once you’ve taken possession. This works because we can check the performance of the equipment before we remove it to prevent the surprises, expenses and frustrations we listed above.
Mobile Edge Delivers the Best Value in Car Audio Upgrades
Everything we do at Mobile Edge is carefully organized and planned to offer the best mobile enhancement solutions possible, from the way we qualify the needs of our clients to how we integrate solutions into a vehicle. We want you to have the best experience possible when upgrading your car or truck. We genuinely appreciate the opportunity to work on your vehicle, but to maintain our quality standards, we must decline requests to install client-supplied equipment.
If you’re looking for audio, safety, convenience or security system upgrades for your vehicle, drop by Mobile Edge in Lehighton and talk with a member of our team. We’ll do our best to ensure that you are provided with the best value and service possible.
